Develop Your Assertiveness (Creating Success) by Sue Bishop

By Sue Bishop

Increase Your Assertiveness bargains basic thoughts to help you develop into extra assertive. jam-packed with examples and workouts, it's a self-help consultant masking subject matters akin to: the significance of selection habit; stress keep an eye on, self-awareness and conceit; relationships; making and refusing requests; facing challenge humans.

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Extra resources for Develop Your Assertiveness (Creating Success)

Sample text

There can be short, quick nods of impatience. Eye contact is usually more intense. Looks will be hard and blinking is reduced. An aggressive person will usually try to outstare the other person. The tone of voice is likely to be either louder and harsher than usual, or sometimes threateningly quiet. Some people talk more slowly, deliberately emphasising each word. This, of course, is typical of patronising behaviour. With others, volume and speed of delivery escalate with the level of aggressive behaviour shown.

16. — 17. — 18. — 19. — 21. — 22. — 23. — To be treated as an equal, regardless of gender, race, age or disability. To be treated with respect as a capable human being. To decide how to spend my time. To ask for what I want. To ask for feedback on things such as my performance, behaviour, image. To be listened to and taken seriously. To have an opinion. To hold political beliefs. To cry. To make mistakes. To say ‘No’ without feeling guilty. To state my needs. To set my own priorities. To express my feelings.

Admittedly, this is a long and soul-searching activity, but an invaluable aid to establishing where you need to concentrate your assertiveness skills. Identifying personal rights with which you have difficulty is only one half of the equation. Remember that the other person has similar rights. Look at the list again. Which rights do you violate in other people? How do you manipulate others to get your own way? As a boss, for example, do you ever make a subordinate feel inadequate for saying ‘I don’t understand’ or for asking for information which is second nature to you?

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